What’s it like to do business with Pack Mule?

Ask our customers.

The real test is what your customers think of you after they’ve done business with you. That’s the reason we’re proud of our 9.7 (out of 10) TRUSTPILOT rating. Here are a few of our 2017 customer comments. You can see nearly 200 more by clicking here.


Pack Mule helped us modify their products to our specific environment. It was done quickly and professionally.

– Wayne, May 2017

Thank you so much for providing timely design and costing estimates to assist us in our proposal to supply seven quad steer True Tracer trailers. The Pack Mule solution was superior in quality and options offered as well as a much better deliver for the end user.

– Michael, February 2017


Great piece of equipment, long battery life, ease of use, quality built. Tugger drivers are happy!

– Slobodan, March 2017

Great support! Great product!
      – Dave, April 2017

The staff was very friendly and helpful. They were great to work with.
      – George, March 2017

Everyone is always friendly, and the service and response time is great.
      – John, March 2017

Quick and easy, and the stock chaser is the best on the market.
      – Tim, March 2017

I needed a Pack Mule delivered as soon as possible, and they delivered within 3 days. Just what I needed.
Lester, March 2017

I have used your product for two years now. There’s nothing like it on the market!
Chris, February 2017

We now own five Pack Mules, and our people love them! They make life easier and safer for our staff and no doubt more efficient — which our customers love.

– Brian, January 2017

Pack Mule Center Pivot Industrial Warehouse Trailers

Requested information for a possible purchase of a cart…information was sent via email right away. Was nice to see we did not have to wait 2 or 3 days for information. Great response.

– Thomas, May 2017

Excellent customer service. Quick and responsive.
      – Richard, May 2017

Everyone is always friendly, and the service and response time is great.
      – John, March 2017

They are very customer service oriented and have a quality product. I would recommend them to anyone and would buy from them again.
      – Lisa, April 2017

Great service, and they were able to get us a demo to our building in less than a week.
      – Eric, April 2017